By Staff Reporter
The Energy Regulation Board (ERB) has fined Taam Zambia Limited a sum of K60, 000 for operating without a license.
And ERB reprimanded Vivo Energy Zambia, for breach of license conditions specifically Clause 7 of Zambian Standard 385 which mandates all licensees to have a well-documented Complaints Handling Procedure in place.
ERB public relations manager Namukolo Kasumpa stated that the board had taken a swipe against two energy operators and these included Taam Zambia Limited and Vivo Energy Zambia for non-compliance with the Energy Regulation Act and breach of license conditions.
“Taam Zambia Limited has been fined a sum of K60, 000 for operating without a valid license, contrary to Section 10 of the Energy Regulation Act Number 12 of 2019. This is a serious offense that undermines the regulatory framework, which is essential for maintaining safety, quality, and accountability within the energy sector,” Kasumpa said.
She said this was a critical license requirement that ensured consumer protection by resolving disputes in a fair and transparent manner.
Kasumpa stated that the ERB through these enforcement actions, continues to reaffirm its commitment to fostering a sustainable, and responsible energy sector aimed at protecting consumers and promoting fair competition.
She urged all companies working in the energy sector to ensure they adhere to license conditions.
“Therefore, ERB wishes to remind all licensed companies operating in the energy sector to ensure that they adhere to their license conditions and fully comply with regulatory requirements, as the Board will not hesitate to institute decisive enforcement action against any licensee found to be non-compliant which may include fines, suspension and/or revocation of their respective license,” Kasumpa said.
She also encouraged members of the public to report any concerns relating to the provision of energy products and services by any licensee, to the ERB through the Toll-Free Line 8484.
